Merchant Solutions was an independent reseller of payment processing services, but after serving you for 25 years, we have been acquired by our processor, Worldpay.

For support with your merchant account please contact Worldpay support directly at 888-208-7231 or Worldpay can help with issues such as batching, deposits, PCI, rates, and equipment.

If you are using a payment gateway or virtual terminal such as PayTrace, eProcessing Network, Transax, or Merchant Solutions and would like to add/remove features, close, or reset your password please email

Our old contact number 800-485-2630 is no longer associated with Merchant Solutions or Worldpay.

For a full list of support numbers please see our contact page.